How We Work
Our products are thoroughly quality checked before shipment
99% of our orders are shipped within 2-3 business days
30-day Money Back Guarantee
You can send the item back within 30 days of delivery
Ship From USA
100% our products are shipped from United State
Frequently Asked Questions
Is there instructions on assembling the box?
We have a comprehensive tutorial video on how to assemble the box on our website, you can check it out here!
You just need to fold the crease lines and glue some edges, then decorate the box and attach your own images to finish the box. It only takes about 30 minutes to assemble an Explosion Gift Box.
Will the product arrive as good as description?
You buy our product with a quality guarantee. Our products are packed in a sturdy carton box and the items inside are accurate to our product descriptions such as colors, shapes, sizes and materials. In the unlikely event that something goes wrong (it still remains a natural product), we will replace it. You can also view our full refund policy here!
How should I preserve the gift box?
Our explosion box is made of cardstock paper so you should put the box in a cool dry area, a great distance from water and fire. Then, your photos should place in a cool, dark and dry place. Humidity and moisture will cause more mould and damage. Finally, the total explosion box should be stored in a comfortable area to avoid distorting the box shape. Therefore, your explosion box will have high endurance!
How long does it take to process an order?
If you reside in the USA, we are usually able to ship within 2-3 business days as we ship directly from our facility in the USA. If you reside in an international country, customs will be the biggest factor for on-time deliveries. Any customs or import duties are charged once the order reaches its destination country and must be paid by the recipient of the order. View our full shipping policy here!
Is my payment information safe?
Your transaction and payment details are directly handled by Paypal, with secure encryption, and under strict banking standards.
Toyshea does not see or store any of your payment information.
What kind of information does Toyshea collect about me?
The only information we can see from you is your name and shipping details, as mentioned in the order confirmation sent to you after you place an order
What if I don't like the product I received?
Who's the gift it for and on what occasion?
We are usually able to ship within 2-3 business days. We're dedicated to making sure you get your order as soon as possible.